The Cervantes Group

Business Analyst (Healthcare)

Role description

The Business Analyst (Healthcare) works with the Application Developer Team to assist with daily operations exercising time management, communication, and collaboration in a fast-paced environment to ensure the successful delivery of projects.


  • Primary Focus, to create BRDs Business Requirements Documents and user stories.
  • Build trusted client relationships through proactive account management and effective project delivery.
  • Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner.
  • Helps deliver presentations to clients and management teams.
  • Contributes to project discoveries.
  • Translate clients’ business needs into detailed business requirements documents, use cases, and systems interaction diagrams.
  • Works with customers and internal Creative teams to:
  • Discover the Primary Business Objectives – Ensure the right business problem is solved.
  • Define Scope – Gain agreement from stakeholders on the scope of the project.
  • Formulate Your Business Analysis Plan – Identify the deliverables, stakeholders, and timelines for a comprehensive solution.
  • Define the Detailed Requirements – Establish an efficient and collaborative rhythm.
  • Assists the project team to establish high, mid, and micro-level plans for the project team.
  • Helps to establish critical path, milestones, and delivery dates, and review client deliverables to ensure they meet client acceptance criteria.
  • Provides leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met.

Skills & Qualifications

  • Bachelor’s Degree
  • Two (2+) years of business analysis experience, with strong relationship management, or product owner experience.
  • Experience working with vendors and external clients.
  • Knowledge of Agile and iterative development methodologies.
  • Understanding of current technologies and Software Development Lifecycle (SDLC).
  • Ability to obtain, understand and respond strategically to client needs.
  • Highly detail-oriented, well-organized, and able to coordinate multiple projects simultaneously.
  • Strong analytical, problem solving and conflict-resolution skills.
  • Energetic, motivated, service-oriented, and able to multi-task.
  • Excellent listening, oral, and written communication skills.
  • Strong interpersonal and teamwork skills.
  • Flexible to new situations and challenges.


  • Experience working in the healthcare industry is a plus.
  • Understanding of complex Internet-based enterprise-level applications
  • Track record of delivering on time, on budget, and meeting client commitments

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