404
404

Role description

Job Duties:

  • Attend project meetings to gather all the information about forecasted changes focused on software changes, release management, changes to middleware application and mainframe interfaces as they relate to payments.
  • Assemble different interrelated components and streamline the release and change management process to deliver complex, solution-based release.
  • Guide the Change Management process to avoid back and forth in change submissions and coordinate escalations with the technical execution team to expedite time response.
  • Review with other CIOs the schedule for changes to PRO to avoid collisions and prioritize just in case (for this I’ll require allocated resources for the rest of CIOs).
  • Lead change management activities within a structured process framework in addition to evaluating the change impact and organizational readiness to limit potential risk.
  • Manage the change portfolio, which allows the organization to prepare for and successfully adopt the change and authorize minor change requests and coordinate with the Change Advisory Board for changes presenting higher risk.
  • Conduct post-implementation reviews to assess the decisions and performance related to the change request communicating with the technical and other cross-functional business units within impacted areas.
  • Utilize advanced software features to efficiently process information.
  • Provide updates and project status reports when necessary to management


Education & Requirements:

  • Bachelor’s Degree required
  • 3+ years’ experience managing the development of deliverables and changes into test and production environments
  • Previous experience with technical change management workflows / processing
  • Bilingual in English and Spanish is required
  • Previous payments experience (Awareness of end to end payments workflow, including accounting, GL, debits, credits) is required
  • Previous experience in the banking/financial industries is required


Plus:

  • ITIL 4, Scrum Master or Scrum Product Owner Certifications are highly desired
  • Knowledge of DevOps, Continuous Delivery Applications (such as Jenkins Pipeline), Jira, Confluence


Latest jobs

The Cervantes Group

Cloud IAM/PAM Specialist, AWS

July 15th, 2024
Mexico City
Full-time

The IAM/PAM Specialist will own enterprise identity lifecycle management activities (provisioning, recertification, Privileged Access Management etc.) across all 5 entities within the USA regarding the AWS cloud environments. Create IAM Cloud Solutions following DevOps pipeline processes and drive new integrations of applications and data configurations. The ideal person will be able to provide system administration and manage IAM environments, such as apply patches, data migrations, etc.

The Cervantes Group

Datacenter Migration Engineer

July 15th, 2024
Dallas
Full-time

The Datacenter Migration Engineer will be dedicated to executing a Migration/Relocation/Consolidation of critical datacenters within the customer. This person will be deeply involved, alongside Application Owners, Application Architects, and Infrastructure Engineers, in the planning and execution of the data center migration and consolidation program. The ideal person can help assess, discover, and document Infrastructure to Application Dependency and create detailed documentation regarding asset inventory and technical migration plan within VMware/Server/Storage environments, including configuration and management. Manage technical aspects involved with infrastructure consolidation/moves.


The Cervantes Group

Network Engineer, Datacenters

July 15th, 2024
Dallas
Full-time

The Network Engineer will be responsible for building, operating, and maintaining network devices installed in Washington DC while supporting related activities with a datacenter migration project. The ideal person will be able to configure routing protocols, provide network information, configuring ports, VLAN, extensions, etc., to support a datacenter migration.


The Cervantes Group

IT SME Middleware

July 12th, 2024
Remote
Full-time

We are seeking an experienced IT Subject Matter Expert (SME) with Level 1 (L1) abilities to provide infrastructure application support for a critical middleware platform used for document processing and management. This platform consists of multiple instances that handle various functions such as ATM/Mobile transactions, branch operations, and common services.